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What we doContact Us PAYMENT TERMS: We require 100% payment with Order for rentals, services, tax and anticipated freight. We require a credit card on file prior to acceptance of any Order and accept Visa, MasterCard, and American Express. By providing your credit card number to us via a Payment Authorization form or placing online Orders you agree that we may place your credit card on file to be used for any additional show site services as well as any future purchases. It will stay on file for the duration of the event. Full payment of rental charges must accompany your Order and be received by our office before the applicable deadline date to qualify for any discounted rate. PLEASE NOTE THAT PURCHASE ORDERS’S ARE NOT ACCEPTED AS A FORM OF PAYMENT. All orders received after any applicable discount deadline (indicated on each Order) will be charged at standard rates. A $20.00 surcharge will be added to your account if any credit charges for services are denied or if any checks are returned. All invoiced amounts are due upon receipt of invoice. Unpaid accounts after the day of the show will accrue a service charge of .0575% per day (which equates to an annual interest rate of 21%), or the maximum rate allowed by law, whichever is less. You will be responsible for all fees (including reasonable attorney’s fees and court costs) incurred by us in connection with the collection of your past-due accounts. Invoiced amounts are exclusive of any sales, use or other similar taxes. You are solely responsible for payment of any sales, use or other similar taxes due in connection with the performance of this Agreement. If you claim tax exempt status, you must submit a copy of a valid exemption certificate issued by the federal government or the government of the state in which your event is taking place. You are primarily responsible for the payment of all third-party charges. [In the event the exhibiting firm has arranged for an exhibit house or other party to handle the EXHIBITOR’s display and be billed for all services, Fern will agree to the third party billing if the exhibit house supplies the appropriate credit card information on the Third Party Payment Authorization form. Advance payment in full must accompany the order including estimated labor and drayage charges. By signing the Third Party Payment Authorization form, the EXHIBITOR agrees that they are primarily responsible for payment of charges. In the event the named third party fails to pay all charges, such charges will be paid by the EXHIBITOR upon submission of an invoice, including any and all fees connected with the collection of this account.] Copies of invoices may be picked up from the Service Desk prior to show closing. No credit will be given after close of event on items or services ordered but claimed to not have been received. All orders cancelled by you or due to the cancellation of an event or their non-participation may be subject to cancellation fees equal to 50% - 100% of the total order. Such cancellation fees will be set forth on the applicable Order. STRAIGHT TIME RATES QUOTED are for Monday through Friday 8:00am - 4:00pm. Freight handled on OVERTIME*, before 8:00am and after 4:00pm on weekdays and on Saturday, Sunday or a Holiday, an additional 25% will be charged. RATES APPLY to each pound subject to the published minimum weight and are based on the actual or estimated INBOUND weight. No allowance will be made for attrition during the convention. Each shipment is considered separately. NO cumulative weights will be allowed on minimums, split shipments, free astrays, etc. Special service rates will not be split for mixed shipments. SHIPMENTS OR EQUIPMENT REQUIRING SPECIAL HANDLING at the convention facility will be subject to a surcharge as indicated on the freight rate schedule. This classification shall be applied to, but not limited to, van shipments or shipments which are packed in such a manner as to require unloading by hand (i.e. loose display parts, uncrated equipment not delivered on a flatbed truck, etc.). Material will be unloaded from vans, exhibitor’s truck or trucks of others at the convention facility, delivered to the exhibitor’s booth, picked up at the close of the show, moved to the loading area and reloaded on trucks. It is incumbent on the exhibitor to provide written and accurate weight information on each shipment. Shipments received without receipts or freight bills such as UPS or U.S. Mail will be delivered to the booth without guarantee of piece count or condition. No liability will be assumed for such shipments. For exhibit loss or disappearance, disputes and insurance, please refer to Full Terms and Conditions *STRAIGHT TIME AND OVER TIME HOURS VARY DEPENDING ON CITY AND/OR FACILITY. For times specific to your show, please refer the material handling forms located in the exhibitor service manual section or email exhibitorservices@fernexpo.com . By clicking ’I Accept’ below you are agreeing to the Full Terms and Conditions as well as those expressed above. Exhibitor Portal Log in to access everything you need to place orders and review information from your event.Start now by simply entering your Customer ID and Password to . The Customer ID and Password’s are sent to your email address on file. Exhibitors: Click here to retrieve your login information Display House: Click here to retrieve your login information Please note that logging into this system will be disabled 30 days after your event closes. FERN Exhibitor Customer ID: Password: By checking this box you agree to the Terms and Conditions of this site. QUICK LINKShttp://oe.fernexpo.com/"Exhibitor ordering Portfolio Get a transportation quote Get a quote for exhibit services SERVICES Corporate and large-scale events Trade shows Exhibitor services SITE NAVIGATION About Contact Careers Copyright © 2018 · Fern Services, LLC · All rights...